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Your Message: Smilies [get more]	[quote="freddyjohn" pid='40' dateline='1751905103'] [b][color=#008e02][size=large][i]If you’re visiting contactsdirect.com/RxVerification, you're in their prescription verification process, which is required by U.S. law before they can ship you contact lenses. [/i][/size][/color][/b] [b]Here's what you need to know:[/b] [hr] [b][color=#c10300][size=large]How Prescription Verification Works at ContactsDirect[/size][/color][/b] [list=1] [*][b]Upload or Submit Your Prescription[/b] [list] [*]When you order, you’ll be prompted to [b]upload a photo or PDF[/b] of your valid contact lens prescription. [*]Alternatively, you can [b]enter your doctor’s name and contact number[/b], so ContactsDirect can reach out for verification. [/list] [*][b]They’ll Verify with Your Eye Care Provider[/b] [list] [*]If you haven’t uploaded a copy, the company [b]must contact your provider[/b]—often by phone or fax—to confirm the prescription details. [*]This process usually takes about [b]24–48 hours[/b], depending on your doctor’s response. [/list] [*][b]Order Holds Until Verified[/b] [list] [*]After submission, the screen will show [b]“Rx Verification Pending.”[/b] [*]Once verified, your order moves to shipping; if they cannot verify it (e.g., provider doesn’t respond), they'll reach out or cancel. [/list] [/list] [hr] [b][color=#c10300][size=large]Why This Matters[/size][/color][/b] [list] [*]All contact lenses are [b]prescription medical devices[/b] in the U.S. [list] [*]Companies are [b]legally required[/b] to verify prescriptions before dispensing them. [*]That’s why they won’t ship your lenses until the Rx is confirmed. [/list] [/list] [hr] [b][color=#c10300][size=large]Tips to Speed Up Verification[/size][/color][/b] [list] [*][b]Upload a clear image[/b] of your prescription (with valid date, doctor info, etc.) to skip provider contact. [*][b]Ensure doctor’s office is reachable[/b], with correct fax number or phone on file. [*]If your order [b]stalls in “pending verification”[/b], contact both your doctor and ContactsDirect to follow up. [list] [*]Many customers report delays of several days unless proactive action is taken. [/list] [/list] [/quote]
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Posted by freddyjohn - 07-07-2025, 04:18 PM

If you’re visiting contactsdirect.com/RxVerification, you're in their prescription verification process, which is required by U.S. law before they can ship you contact lenses.  Here's what you need to know: How Prescription Verification Works at ContactsDirect Upload or Submit Your Prescription When you order, you’ll be prompted to upload a photo or PDF of your valid contact lens prescription. Alternatively, you can enter your doctor’s name and contact number, so ContactsDirect can reach out for verification. They’ll Verify with Your Eye Care Provider If you haven’t uploaded a copy, the company must contact your provider—often by phone or fax—to confirm the prescription details. This process usually takes about 24–48 hours, depending on your doctor’s response. Order Holds Until Verified After submission, the screen will show “Rx Verification Pending.” Once verified, your order moves to shipping; if they cannot verify it (e.g., provider doesn’t respond), they'll reach out or cancel. Why This Matters All contact lenses are prescription medical devices in the U.S. Companies are legally required to verify prescriptions before dispensing them. That’s why they won’t ship your lenses until the Rx is confirmed. Tips to Speed Up Verification Upload a clear image of your prescription (with valid date, doctor info, etc.) to skip provider contact. Ensure doctor’s office is reachable, with correct fax number or phone on file. If your order stalls in “pending verification”, contact both your doctor and ContactsDirect to follow up. Many customers report delays of several days unless proactive action is taken.