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***freddyjohn*** · 07-07-2025, 04:25 PM

Here’s how to access and use your my.uscis.gov account effectively:

1. Create or Sign In to Your Account

Create an account at https://myaccount.uscis.gov/create-account
- Enter your email → confirm via email → set your password → choose a Two-Step Verification method (app/SMS/email) → save backup code → pick security questions → select “myUSCIS” as service and your user type (“applicant, petitioner, or requestor”).
If you're signing in, go to https://my.uscis.gov/account, enter your email and password, then the one-time code from your chosen verification method .

2. Adding a Case (Including Paper-Filed)

After account setup, select “Add a paper-filed case” under “My Account.”
Enter your receipt number and Online Access Code from the USCIS notice, along with your date of birth.
The Access Code is printed on your receipt notice (e.g., Form I‑797C). It’s different from your receipt number.
If it’s missing, contact USCIS support to request a re-issue .

3. Forgot Password, Locked Out, or 2FA Issues

Use “Forgot your Password?” on the sign-in page. You’ll get an email link to reset; if you don’t recall your security answers, use the needhelp form:.
For lockouts after too many failed attempts: wait 20 minutes before retrying. If issues persist, fill out the “needhelp” form and expect a response within about 10 business days .
If you’ve lost access to your 2FA method, contact support via the needhelp portal to reset your authentication.

4. What You Can Do in Your myUSCIS Account

5. Tips for Smooth Access

Use the same email address you used on any paper forms or filings .
Bookmark the URL that works best for you—USCIS uses both myaccount.uscis.gov and egov.uscis.gov depending on context.
Log in regularly to avoid expiry or lock-outs, and store backup codes and security question answers safely