How to Fix Paramount Error Code 3005

[freddyjohn]

Error Code 3005 on Paramount+ is a playback interruption error. It typically happens when the video player fails to load the next segment of content, and it is most frequently triggered by ad-blockers preventing commercials from loading during ad breaks.

Here is how to fix it, ranked by what works most often.

1. Disable Ad Blockers (Most Common Cause)

If you have an ad-blocker extension (like uBlock Origin, AdBlock Plus) or a privacy extension (like Ghostery or Privacy Badger), Paramount+ will often crash when it tries to insert an ad.

• The Fix: Turn off your ad blocker for the Paramount+ website.
  
• The Test: Open an Incognito/Private window (which usually has extensions disabled by default) and try to watch the video. If it works there, an extension is definitely the culprit.
  

2. Clear Cache and Cookies (Browser Users)

Corrupted temporary files can cause the player to "hang" at specific timestamps.

1. Clear your browser's cache and cookies.
   
2. Restart the browser completely.
   
3. Specific Tip: Many users report that switching to Firefox often resolves persistent 3005 errors found on Chrome/Edge.
   

3. Force Stop & Clear Data (App/TV Users)

If you are on a Fire Stick, Roku, or Android TV, the app’s local storage might be full or corrupted.

1. Go to Settings > Applications > Manage Installed Applications.
   
2. Find Paramount+.
   
3. Select Force Stop.
   
4. Select Clear Cache (and Clear Data if you don't mind logging in again).
   
5. Restart the device and try again.
   

4. Fix for Samsung TV Users (DNS Issue)

Samsung TVs are notorious for this specific error due to how they handle DNS requests.

1. Go to Settings > General > Network > Network Status.
   
2. Select IP Settings.
   
3. Scroll to DNS Setting and change it from Get Automatically to Enter Manually.
   
4. Enter
   
   Code:

   8.8.8.8
   (Google's DNS).
   
5. Restart the TV.
   

5. Check for "Pi-hole" or Network Ad Blocking

If you are using a network-wide ad blocker (like a Pi-hole on a Raspberry Pi or a router with built-in ad blocking), this will cause Error 3005 on all devices connected to your Wi-Fi. You must whitelist the domains Paramount+ uses for ads to fix this.